What is your shipping policy?
Orders received before 7pm Monday - Friday (Japan Time) will be processed within 24 hrs pending item availability and Paypal payment verification. Orders placed after 7pm (Japan time) will begin processing the following business day (This excludes Saturday Sunday and National Holidays). We do not offer Saturday delivery. We use EMS for all international orders.
International Shipping Methods and Costs.
International orders are shipped via EMS International (2-4 work days) or Standard International shipping (3-6 days). Cost is based on delivery service, price, insurance and weight of item and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process. Shipping can be tracked with a EMS tracking number. Please allow one day to receive a tracking number. We do not cover taxes or duty on international shipments which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. Please contact your local customs office for further information.
Refused Shipments - If you decide to refuse any shipments from betones.jp, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to pixiemarket.com. This amount will be subtracted from your merchandise refund.
⚠Customs may occur